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Dinand Library Procedures Guide: 3. System Down Procedure

Procedures for Student Workers and Evening/Weekend Supervisors

3. System Down Procedure

If FOLIO is not working:

1. In the drawer on the right side of the Circulation Desk, take out the manila folder labeled System Down Check Out Sheets.

2. Use the most recent paper form on the top of the pile to fill out the information.

3. Under Patron Name/Institutionwrite the patron's first and last name.

4. Under Book Title, write down the title of the item.

5. Under Call Number, write down the call number of the item.

6. Under Barcode, if the item has a barcode, write it down.

a. Write the check out date in this column as well.

7. When FOLIO comes back online, use the Check Out app to check out items to the patron by using the patron's name to bring up their account. Type in each barcode written on the sheet.

8. Cross the item(s) off on the sheet and return the folder to the drawer.