Dinand Library Procedures Guide: 9. Renew Items & Extend/Change Due Date

1. In FOLIO, click on the yellow Users app.

2. Use the dropdown to choose a search option (Keyword, Barcode, Last Name, Username). 

3. Type the patron information and click on the correct patron.

a. NOTE: Many patrons share the same or similar last names. BE CAREFUL!! (Check the first name, middle initial, graduation year, etc.)

4. In the User panel on the right, click on the dropdown Loans, then click on (#) open loans.

The process is different for different types of loans...

For loans with the Loan Policy of End of Semester or Academic Year due date:

• Under the Action column, click the three dos to open a dropdown menu.
• Click Change Due Date.
• In the pop up window, under Date, enter in a new date for the item
  • NOTE: The new due date MUST BE AFTER the End of Semester or Academic Year date (listed in the Current Due Date column)
• The time will automatically set to 11: 59 PM
• Click Save and Close

For loans with the Loan Policy of a specific day or hour due date:

• Under the Action column, click the three dots to open a dropdown menu.
• Click Renew.
• The item's due date and time will automatically renew to match the specific loan period (3 hours, 28 days, etc.)

5. In the pop up window, you can see all the items that the patron has checked out.

6. When finished, close out of the pop up window and reset the Users app.