Contact Us 24/7
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The Libraries' chat reference service is available 24/7. When HC Librarians are not available, librarians from other American Jesuit Colleges and Universities (AJCU) or ChatStaff.us librarians will be available to answer your questions. More information about AJCU Virtual Reference
Who Do I Contact About...
WHO DO I CONTACT ABOUT...?
| Research help and general inquiries | libref@holycross.edu |
| Circulation, print reserves, printing, and building inquiries | libcirc@holycross.edu or 508-793-2642 |
| Troubleshooting / online access issues | helpdesk-request@holycross.edu (please mention that this is a library related issue) |
| Interlibrary Loan | libill@holycross.edu |
| Document Delivery and Electronic Reserves | eres_mgr@holycross.edu |
| Archives & Distinctive Collections, including instruction | archives@holycross.edu |
| DVDs and streaming media for courses | film request form |
| Book or ebook recommendations | libref@holycross.edu (or department librarian), or purchase recommendation form |
| Information literacy instruction | information literacy instruction form (or department librarian) |
| Archives & Distinctive Collections Instruction | archives instruction form (or archives@holycross.edu) |
Research Support
RESEARCH SUPPORT
All of our research librarians are eager to help you however we can, and there are lots of different ways for you to get in touch:
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CHAT. Available 24/7. Access on our homepage or https://libguides.holycross.
edu/ask. -
RESEARCH DESK. Drop by the desk in the Main Reading Room to speak with a Library Research Assistant (6-8pm Sun, 10am-4pm and 6-8pm Mon-Thurs, 10am-1pm Fri). You can also ask for basic help at the Circulation Desk.
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EMAIL. Contact your preferred librarian, or, for the quickest response, use our centralized e-mail account, libref@holycross.edu. For technical issues: Helpdesk-request@holycross.edu
, and mention that it is a library related issue. If you can, CC libref@holycross.edu. -
PERSONAL RESEARCH SESSIONS. We are conducting research help sessions both remotely and in-person. Appointments are available throughout the week, including some evenings after the fall/spring break. Students or faculty may schedule an appointment at https://libguides.holycross.
edu/ask
If you have any questions, or there is anything else we can do to help, get in touch!
You can chat, e-mail libref@holycross.edu, or call 508-793-2642.
RESEARCH HELP HOURS
All times are in Eastern Time (EST, UTC-5).
Do you have a research question that you don't think requires a full research appointment? Send it to us here, and we'll get back to you as soon as possible.
*When you submit questions through this form, the information you submit is retained in our LibAnswers system. We use this data to understand the needs of our users, so that we can improve our services. The data is not shared.
In-Person Personal Research Sessions are offered for current students, faculty, and staff.
Not seeing enough options? Make sure that you have checked both virtual and in-person appointments. You can switch between appointment formats using the tabs in this box.
If the available slots don't work with your schedule, email libref@holycross.edu
and we will work with you to find a time. Be sure to mention if you need a specific appointment format (virtual vs. in-person).
Please make sure to click "Confirm Appointment" to finalize your appointment. You should receive a confirmation email within a couple of minutes. If you do not receive a confirmation e-mail, please email libref@holycross.edu as soon as possible with your name and the date/time of the slot you booked and, if you know it, the name of your librarian.
Virtual Personal Research Sessions are offered for current students, faculty, and staff.
Not seeing enough options? Make sure that you have checked both virtual and in-person appointments. You can switch between appointment formats using the tabs in this box.
If the available slots don't work with your schedule, email libref@holycross.edu
and we will work with you to find a time. Be sure to mention if you need a specific appointment format (virtual vs. in-person).
Please make sure to click "Confirm Appointment" to finalize your appointment. You should receive a confirmation email within a couple of minutes. If you do not receive a confirmation e-mail, please email libref@holycross.edu as soon as possible with your name and the date/time of the slot you booked and, if you know it, the name of your librarian.
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Rebecca Morin |
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Robert Simon Music Librarian Brooks Music Library, Fenwick Hall Email: rsimon@holycross.edu Phone: 508-793-2295 |
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Abigail Roselieb Instruction Librarian Dinand 208 Email: aroselieb@holycross.edu Phone: 508-793-2642 |
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Jennifer Whelan Coordinator of Research & Information Literacy Dinand 203 Email: jwhelan@holycross.edu Phone: 508-793-2254 |
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Joanna Flanagan First Year Engagement Librarian Dinand 208A Email: jflanaga@holycross.edu Phone: 508-793-3886 |
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Laura Wilson Science Librarian O'Callahan Science Library, Swords Hall Email: llwilson@holycross.edu Phone: 508-793-2470 |
