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The Ask a Librarian research help chat is available 24/7 all year round, with the following exceptions:
Chat available for Holy Cross students, faculty, and staff only.* |
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*When HC Librarians are not available, librarians from other American Jesuit Colleges and Universities (AJCU) or ChatStaff.us librarians will be available to answer your questions. More information about AJCU Virtual Reference
RESEARCH SUPPORT
All of our research librarians are eager to help you however we can, and there are lots of different ways for you to get in touch:
CHAT. Available 24/7. Access on our homepage or https://libguides.holycross.
RESEARCH DESK. Drop by the desk in the Main Reading Room to speak with a Library Research Assistant (6-8pm Sun, 10am-4pm and 6-8pm Mon-Thurs, 10am-1pm Fri). You can also ask for basic help at the Circulation Desk.
EMAIL. Contact your preferred librarian, or, for the quickest response, use our centralized e-mail account, libref@holycross.edu. For technical issues: Helpdesk-request@holycross.edu
PERSONAL RESEARCH SESSIONS. We are conducting research help sessions both remotely and in-person. Appointments are available throughout the week, including some evenings after the fall/spring break. Students or faculty may schedule an appointment at https://libguides.holycross.
If you have any questions, or there is anything else we can do to help, get in touch!
You can chat, e-mail libref@holycross.edu, or call 508-793-2642.
RESEARCH HELP HOURS
All times are in Eastern Time (EST, UTC-5).
Do you have a research question that you don't think requires a full research appointment? Send it to us here, and we'll get back to you as soon as possible.
*When you submit questions through this form, the information you submit is retained in our LibAnswers system. We use this data to understand the needs of our users, so that we can improve our services. The data is not shared.
In-Person Personal Research Sessions are offered for current students, faculty, and staff.
Not seeing enough options? Make sure that you have checked both virtual and in-person appointments. You can switch between appointment formats using the tabs in this box.
If the available slots don't work with your schedule, email libref@holycross.edu
and we will work with you to find a time. Be sure to mention if you need a specific appointment format (virtual vs. in-person).
Please make sure to click "Confirm Appointment" to finalize your appointment. You should receive a confirmation email within a couple of minutes. If you do not receive a confirmation e-mail, please email libref@holycross.edu as soon as possible with your name and the date/time of the slot you booked and, if you know it, the name of your librarian.
Virtual Personal Research Sessions are offered for current students, faculty, and staff.
Not seeing enough options? Make sure that you have checked both virtual and in-person appointments. You can switch between appointment formats using the tabs in this box.
If the available slots don't work with your schedule, email libref@holycross.edu
and we will work with you to find a time. Be sure to mention if you need a specific appointment format (virtual vs. in-person).
Please make sure to click "Confirm Appointment" to finalize your appointment. You should receive a confirmation email within a couple of minutes. If you do not receive a confirmation e-mail, please email libref@holycross.edu as soon as possible with your name and the date/time of the slot you booked and, if you know it, the name of your librarian.
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Rebecca Morin |
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Robert Simon Music Librarian Brooks Music Library, Fenwick Hall Email: rsimon@holycross.edu Phone: 508-793-2295 |
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Abigail Roselieb Instruction Librarian Dinand 208 Email: aroselieb@holycross.edu Phone: 508-793-2642 |
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Jennifer Whelan Coordinator of Research & Information Literacy Dinand 203 Email: jwhelan@holycross.edu Phone: 508-793-2254 |
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Joanna Flanagan First Year Engagement Librarian Dinand 208A Email: jflanaga@holycross.edu Phone: 508-793-3886 |
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Laura Wilson Science Librarian O'Callahan Science Library, Swords Hall Email: llwilson@holycross.edu Phone: 508-793-2470 |
The First Year Engagement Librarian works with you and your Montserrat professors to introduce you to library resources. She is here to help you make the most of libraries and their resources during your first year at Holy Cross. The First Year Engagement Librarian can also meet individually for Personal Research Sessions to help you at any stage of a research assignment. If you have questions about library resources, where to find things, or anything about research, the First Year Engagement Librarian is happy to assist you. And if you see her around the library, feel free to stop and say hello!
Joanna Flanagan
First Year Engagement Librarian
Dinand 208A
Email: jflanaga@holycross.edu
Phone: 508-793-3886
Subjects: Montserrat (First Year Program)
WHO DO I ASK ABOUT...?
Research help and general information | libref@holycross.edu |
Borrowing, reserves, printing, and policies | libcirc@holycross.edu or 508-793-2642 |
Trouble accessing online resources | helpdesk-request@holycross.edu (please mention that this is a library related issue) |
Interlibrary Loan and Document Delivery | libill@holycross.edu |
Archives & Distinctive Collections | archives@holycross.edu |