WAM
When patrons request items through the Worcester Art Museum (WAM), they are sent from WAM through the courier and typically take a few days to arrive.
Books must be Checked In at the Dinand Circulation Desk to change the item status to “Awaiting Pickup.” This will send an email to the patron informing them that their hold is ready.
Books are then held for patrons on the Hold Shelf at the Dinand Circulation Desk. The books can be checked out in FOLIO with the patron’s Holy Cross ID and desensitized. The due date is based on the patron group.*
When WAM books are returned, they can be Checked In in FOLIO. The status of the book will then change to “In Transit.” Place the books on the ILL counter to be returned through the mail. The status of the book will change to “Available” once it is processed at WAM.
*WAM Library staff reserve the right to limit a book to In-Library Use Only (either at Dinand or WAM).
ICON MUSEUM
When patrons request items through the Icon Museum Library, they are hand delivered by an Icon Museum Library staff member and typically take a few days to arrive.
Books must be Checked In at the Dinand Circulation Desk to change the item status to “Awaiting Pickup.” This will send an email to the patron informing them that their hold is ready.
For Faculty and Staff:
The loan period for borrowed materials is 28 days.* A supervisor must override the checkout.
The book can be Checked Out in FOLIO. Do not stamp the book. Desensitize the book before giving to the patron.
When the patron is done using the book, Check In the book in FOLIO and re-sensitize. The status will change to “In Transit to Icon Museum Library.” Put a note in the book indicating that is Checked In and place it on the Hold Shelf.
A staff member from the Icon Museum will arrive to pick up the books. The status of the book will change to “Available” once it has been processed at the Icon Museum.
For Students:
Students are restricted to In-Library Use Only. Items may be held at the Circulation Desk for 28 days.
When a student arrives to pick up the book for the first time, a supervisor must override the Check Out in FOLIO. The student cannot leave Dinand with the book.
If the student wants to continue using the book over the next 28 days, do not Check In the book until the student is finished with it. Keep the book on the Dinand Hold Shelf with their name inside it. Please indicate that the student has already checked out the book.
When the student is done using the book, Check In the book in FOLIO. The status will change to “In Transit to Icon Museum Library.” Put a note in the book indicating that is Checked In and place it on the Hold Shelf.
A staff member from the Icon Museum will arrive to pick up the books. The status of the book will change to “Available” once it has been processed at the Icon Museum.
*Icon Museum Library staff reserve the right to limit a book to In-Library Use Only for all patrons (either at Dinand or the Icon Museum Library).